Remove Pet & Urine Stains From Carpet or Upholstery

Our friendly and reliable carpet cleaning technicians can help with nasty pets stains like urine and other messes.

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Get Rid Of Urine Stains From Pet Cats & Dogs

As much as we love our pets it’s hard to love the mess they sometimes make of our clean carpets and couches. If your furry friend has left you a smelly surprise then getting that stain out is going take some professional help.

Types Of Pet Stains We Can Get Rid Of:

  • Urine stains from cats and dogs
  • Vomit from sick pets
  • Feces (poo stains)
  • Wet dog smell / animal odours

Why Are Urine Stains So Hard To Remove?

Urine stains on carpet and other soft furnishing like couches, mattresses or pillows contain an organic chemical known as uric acid. Uric acid is the waste product produced by our body as it metabolises food and burns energy. This uric acid is mixed with excess water in the bladder and then excreted as urine.

It’s the uric acid in urine that’s responsible for it’s yellow colour and penetrating foul smell.

How We Remove Pet Stains & Odours

The only way to get rid of the smell left by a cat or dog urinating is to get rid of the uric acid causing it. KLEVER carpet technicians carry New Zealand’s leading commercial grade odour removal product Odarid solely for this purpose.

Odorid contains a secret blend of chemicals that attack and breakdown the uric acid left by your pet. No matter if the stain is months old or brand new, Odorid has the power to destroy the source of the odour.

Not all carpet cleaners carry the necessary chemicals specific to pet and urine odours, Ask if yours carries Odarid before booking

Our cleaning process goes beyond just applying a chemical to the stain…

  1. We pre-treat the stain to begin breaking down the uric acid causing the smell.
  2. Agitate the carpet or upholstery to ensure maximum penetration of the chemical into the pile of the carpet or fabric.
  3. Using powerful truck mounted machines we inject hot sterilizing steam into the carpet. The water and heat act to release the broken down uric acid from the carpet fibers.
  4. At the same time, the machine quickly sucks the water and dissolved uric acid away.
  5. Lastly we use an acid wash deodorizer that leaves the carpet smelling fresh and resistant to resoiling.
  6. NOTE: sometimes we need to lift carpet and tret underly if the urine has gone through the weave.


KLEVER Carpet Cleaning is the one-stop-shop for all of your carpet, rug and upholstery stain cleaning. We’re proud to be Auckland’s favourite carpet cleaners and stain removers.  Our team bring first-class service to all our customers.

Our 100% satisfaction guarantee means our friendly team of technicians have just what you need to get a stained carpet looking new again.

At KLEVER, we believe in providing perfect customer service every time. We use the very best steam cleaning equipment & chemicals available. We especially pride ourselves on the thorough and innovative methods we use to clean carpets.  The result is a clean, dry carpet that’s free of odours. You can be certain we won’t finish the job until your carpet is as clean as humanly possible.

We make sure that you get the pet urine stain out without wasting money on unnecessary or ineffective treatments.
Our guarantee is that if we can’t get the smell out, it won’t come out. We work until the stain is as gone as it can be.
Your KLEVER technician is a pro. They work with you to get the best result possible. We’re committed to ethical business and never push useless products or services.

What You Get With Pet Urine Stain Removal

The stain will get spot treated with the patented Odarid chemical.  We then scrub and extract with steam, sanitizing the area. We will repeat the spot treatment until all smells & stains are removed. Our professional technicians are always friendly and service minded wearing neat and clean uniforms.

We respect you and your home and take care to leave no mess or damage. We’re here to help.

Our stain removal cleaning process includes…

  • A specialised dirt-encapsulating pre-wash spray of all carpet based on it’s type
  • Separate treatment & scrubbing or high traffic and dirty areas
  • Wall to wall cleaning with a truck mounted, 1,000 PSI steam injection & extraction carpet cleaning machine.

What's Included

  • Steam Clean & Sanitize All Carpet from corner to corner
  • Spot Treat Small Marks & Stains as we work each room
  • Professional Work & Friendly Service from a uniformed tech.

How it Works

  • Dirt-encapsulating pre-wash spray all carpet
  • Separately treat & scrub high traffic dirty zones
  • 1,000 PSI Steam injectection & extraction

What to Expect

  • Carpet that's as clean as humanly possible
  • Friendly and courteous service from a happy technician
  • Clean, dry & tidy after completion of work

What Sort Of Stain Can We Help With?

Stain Removal

Simple high pressure & temperature cleaning of ugly marks and stains on carpet.

Coffee & Tea Stains

Carpet cleaning for tea & stains. We can remove the tough coffee & tea stains caused by the 'tannins' in these liquids.


Mold Stains

Carpet cleaning for mouldy carpet. Get rid of dark mold & mildew marks on carpet near damp windows and cold corners.


Pet Stains & Odours

Sick pets and cat urine can leave nasty unexpected stains on carpet. Don't worry, just call us to take them out.

High Traffic Areas

Let us remove the dark runway down your hall, or the dotted stain path to the kitchen entrance.

Blood Stains

We have the skills and chemicals to treat and sanitize stains caused by blood. Human or otherwise.

Red Wine Stains

Red Wine stains can be easily removed if you call us before attempting any DIY solutions. Let us extract it, treat the tannin stains, and return your carpet to normal with no damage.

Upholstery Stains

Stains on furniture and fabrics in the home can be unsightly. Let us make them disappear.

Party Stains

Every good party comes with it's own collection of stains. Keep the memories, let us take the stains away.