Remove Pet & Urine Stains From Carpet or Upholstery
Remove the smell of cat & dog urine for your carpet and your home with our professional enzyme & oxidizer treatment
CARPET
UPHOLSTERY
STAINS
Our Expert Carpet Cleaning Services
Get The Very Best Carpet Cleaners For Your Home or Office. Call Klever, For Fresh Clean Carpet You'll Love ! !
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Carpet
UPHOLSTERY
STAINS
600+ 5-Star Reviews & Counting...
Get Rid Of Urine Stains From Pet Cats & Dogs
As much as we love our pets it's hard to love the mess they sometimes make of our clean carpets and couches. If your furry friend has left you a smelly surprise then getting that stain out is going take some professional help.
Types Of Pet Stains We Can Get Rid Of:
- Urine stains from cats and dogs
- Vomit from sick pets
- Feces (poo stains)
- Wet dog smell / animal odours
Why Are Urine Stains So Hard To Remove?
Urine stains on carpet and other soft furnishing like couches, mattresses or pillows contain an organic chemical known as uric acid. Uric acid is the waste product produced by our body as it metabolises food and burns energy. This uric acid is mixed with excess water in the bladder and then excreted as urine.
It's the uric acid in urine that's responsible for it's yellow colour and penetrating foul smell.
How We Remove Pet Stains & Odours
The only way to get rid of the smell left by a cat or dog urinating is to get rid of the uric acid causing it. KLEVER carpet technicians carry New Zealand's leading commercial grade odour removal product Odarid solely for this purpose.
Odorid contains a secret blend of chemicals that attack and breakdown the uric acid left by your pet. No matter if the stain is months old or brand new, Odorid has the power to destroy the source of the odour.
Our cleaning process goes beyond just applying a chemical to the stain...
- We pre-treat the stain to begin breaking down the uric acid causing the smell.
- Agitate the carpet or upholstery to ensure maximum penetration of the chemical into the pile of the carpet or fabric.
- Using powerful truck mounted machines we inject hot sterilizing steam into the carpet. The water and heat act to release the broken down uric acid from the carpet fibers.
- At the same time, the machine quickly sucks the water and dissolved uric acid away.
- Lastly we use an acid wash deodorizer that leaves the carpet smelling fresh and resistant to resoiling.
- NOTE: sometimes we need to lift carpet and tret underly if the urine has gone through the weave.
Why KLEVER
KLEVER Carpet Cleaning is the one-stop-shop for all of your carpet, rug and upholstery stain cleaning. We’re proud to be Auckland's favourite carpet cleaners and stain removers. Our team bring first-class service to all our customers.
Our 100% satisfaction guarantee means our friendly team of technicians have just what you need to get a stained carpet looking new again.
At KLEVER, we believe in providing perfect customer service every time. We use the very best steam cleaning equipment & chemicals available. We especially pride ourselves on the thorough and innovative methods we use to clean carpets. The result is a clean, dry carpet that’s free of odours. You can be certain we won’t finish the job until your carpet is as clean as humanly possible.
Cost
We make sure that you get the pet urine stain out without wasting money on unnecessary or ineffective treatments.
Results
Our guarantee is that if we can't get the smell out, it won't come out. We work until the stain is as gone as it can be.
Value
Your KLEVER technician is a pro. They work with you to get the best result possible. We're committed to ethical business and never push useless products or services.
What You Get With Pet Urine Stain Removal
The stain will get spot treated with the patented Odarid chemical. We then scrub and extract with steam, sanitizing the area. We will repeat the spot treatment until all smells & stains are removed. Our professional technicians are always friendly and service minded wearing neat and clean uniforms.
We respect you and your home and take care to leave no mess or damage. We're here to help.
Our stain removal cleaning process includes...
- A specialised dirt-encapsulating pre-wash spray of all carpet based on it's type
- Separate treatment & scrubbing or high traffic and dirty areas
- Wall to wall cleaning with a truck mounted, 1,000 PSI steam injection & extraction carpet cleaning machine.
Professional Carpet Care FAQ
What Cleaning Method Do We Use ?
We do the gold standard of steam cleaning. The hot water extraction method of carpet cleaning uses water that’s 98.9 degrees Celsius. This heat is how we break apart dirt and grease from the carpet fiber to be extracted with our powerful vacuum.
Truck-mounted machines are the only machines with the power to reach deep into the carpet pile and extract maximum dirt and whisk away left over moisture. This leaves your carpet cleaner and dryer than little portable machines.
How Long Does It Take?
There are several different factors that determine how long the job will take. Weather, wind, and the skills of the carpet cleaner’s doing the job will all make a real difference.
Carpet cleaning for most homes takes around 2 hours. Dirtier carpet or large homes usually take longer. Most carpet dries within 2-4 hours. Old carpet or thick pile carpet can take up to 8 hours max.
Wet or cold weather generally increases drying times of your carpet by only 25%.
Auckland Carpet Cleaning Prices
We use transparent flat-rate pricing meaning if you have a 4 bed house, you'll pay the same as someone else who has a 4 bed house. On the day, our technician will examine your carpet and quote for any serious stains before commencing work.
The cost of carpet cleaning in Auckland can vary greatly. The most important factor in carpet cleaning prices is the quality of the service you decide on. "Cheap" carpet cleaner companies use low powered portable machines with warm water and weak suction. The good ones use bigger and more powerful truck-mounted machines with water close to 100 degrees. In case you're wondering, Klever's carpet cleaning prices start at $199.
Can Your Technicians Remove Stains?
YES! Our carpet technicians carry a broad range of specialised chemicals for treating various types of stains. We can remove, coffee, tea, blood, urine, food, grease and more. We will work until the stain is gone. We do have to mention that some things just don't come out no matter what we try, but we can tell you if this is the case for you.
How Do I Pay ?
Payment is easy. All our vans have mobile eftpos terminals that accept all major credit cards and debit cards. Once we finish cleaning you can simply tap and pay. On occasions where your not present, payment can be made via phone or internet.
How Long Does It Take To Dry ?
Not as long as you think. Your carpet technician is trained to inject steam into your carpet twice, then extract it 4 times. These extra strokes of powerful vacuum extraction remove all excess moisture leaving your carpet barely damp. On a nice day, your carpets should be dry by night fall. During rain or winter months drying times are about 20% longer, which is really only a few hours.
Our Expert Advice For Home Owners
Don't Use Vinegar & Baking Soda On Carpet
Every single week we get calls from home owners who have used vinegar and/or baking soda to try and fix stains on their carpet and have usually made things a lot worse in the process. The advice to do this is not coming from carpet experts, and doesn't even account for the difference between wool & synthetic carpets. Professionals can fix most stains at a reasonable price, but once you put vinegar & baking soda on it, things get a lot more difficult (if not impossible) to rectify.
Check DIY Carpet Stain Advice
Now I love a bit of DIY as much as the next guy. However the DIY advice online doesn't even begin with most basic of questions such as, is the stain acid or alkaline based? or is your carpet wool or synthetic? Without knowing this information with certainty before you begin, anything you do to your carpet runs the risk of making a real mess of things.
The most common issues we find with DIY disasters are big watermarks left behind, bleaching of carpet, and caked on residues that couldn't be removed without using powerful professional equipment.
Don't Steam Cleaning Pet Urine
Pet urine stains on carpet require specialised skills, chemicals and expertise to be removed properly. Pet urine contains Phosphorus, Uric acid, & other compounds called mercaptans that nature literally designed to smell strongly and stay in place for the pet to mark it's territory with. We are fighting mother nature!
Without very specific chemicals being used, standard steam cleaning of pet urine stains will likely, re-activate the smell making it worse, lock in any visible marks, and make fixing the problem nearly impossible for the experts (you should have hired) Do not be "cheap" with urine issues. If someone offers to fix pet urine problems for less than $250 I would be very suspicious as to the quality of work you're about to receive.
Do Remove Stains ASAP
Most of our clients are amazed at what we can remove from their carpet IF they call us in quickly. Blood, feces, urine, vomit, red wine, ink, gum, kids play doh, makeup etc. can usually all be removed with 100% success and leave your carpets looking like nothing ever happened.
However, if you wait weeks or months to treat these difficult stain types, the chances of total success reduce more and more with each passing day. The moral of the story is don't wait to get the experts in. If you want your carpet to look great and last a long time, early treatment of stains is an absolute must!
Do Read Online Reviews
All carpet cleaners are NOT created equal! If your carpet cleaner has bad or no online reviews then that should be a massive red flag. It is actually very hard to run a legitimate business in Auckland and have no online platform for people to review you. This means that it takes a deliberate effort on the part of business owners to hide the places they could be reviewed. If you hire a carpet technician that doesn't want their previous customers talking about the service they provided, you're asking for trouble, it's that simple.
The same goes for bad reviews, most customers will only leave a bad review once they have tried to resolve the problem with the business and failed. At Klever, we go above and beyond to deliver a customer experience that is consistently amazing and simply unrivalled. This is how we gained our 5 Star reputation across all review sites including Google, TradeMe, Facebook, Localist and others.
Do Get Carpets Cleaned Every 1-2 Years
Modern carpet should last 15-25 years before it starts looking worn out and in need of replacement. New manufacturing standards and processes produce a quality, hard wearing product that should last a very long time.
But, there's catch! It must be properly maintained to extend it's life this far. You see, when carpet is made, it comes out a little bit acidic on the pH scale. This is what makes new carpet so fluffy, nice to walk on, and stain resistant. Unfortunately, as we live our day to day lives in the home, cooking vapors, dust, bacteria and pollens drift around and settle on the carpet, slowly making it more and more alkaline. As the carpet becomes alkaline it looses it's softness and becomes matted and easier to stain.
Professional carpet cleaning fixes this issue by firstly removing the contaminants causing the alkaline shift and simultaneously moving the carpet back to its more acidic state leaving it fluffy and more resistant to staining, thus extending its life and keeping it looking great for years to come.
Our 3 Locations Cover All Of Auckland
