Klever’s 100% Satisfaction Guarantee

At Klever Carpet & Upholstery Cleaning, your satisfaction isn’t just important—it’s the heart of everything we do. We take pride in delivering exceptional results with every clean, and we stand behind our work with a bold promise:

We guarantee you’ll be over the moon with the results.

We’re confident in our skills, experience, and powerful cleaning systems, and we back that up with a 100% Satisfaction Guarantee. If you’re not thrilled with the results, just let us know—we’ll come back and make it right. No fuss, no stress, no extra charge.

Our Stain Removal Guarantee
With a 96% stain removal success rate, we’re proud to say we know our stuff. If we can’t remove a stain, it’s highly unlikely anyone can. That’s our honest promise to you.
(Our “No Miracles” policy applies—some stains are truly permanent, but we’ll always be upfront and do everything possible to get the best outcome.)

What Our Guarantee Means for You:
💬 Clear communication before, during, and after the job
🧼 High-quality cleaning with professional equipment and care
🚚 A free re-clean or touch-up if you’re not fully satisfied
✅ Honest advice if something just isn’t possible—we won’t make empty promises

Your home, your time, and your trust matter to us. That’s why we treat every job like it’s our own home we’re cleaning. With Klever, you’re not just hiring a cleaner—you’re getting peace of mind.

Our “No Miracles” Policy
While we achieve outstanding results in most cases, there are some stains that are simply beyond the power of any professional clean—such as bleach marks, dye transfers, or old, set-in stains that have chemically altered the fabric or carpet fibres. We call this our “No Miracles” Policy—because although we’ll always give it our absolute best shot, we won’t promise the impossible. What we do guarantee is complete honesty, expert assessment, and the highest level of care. If a stain can’t be removed, we’ll explain why and provide advice on your options moving forward. No guesswork, no false hope—just straight-up Klever service.

354+ 5 Star Reviews... and Counting

Klever Auckland
5.0
Based on 200 reviews
Klever East Auckland
5.0
Based on 209 reviews
Klever North Shore
5.0
Based on 130 reviews
Quick, easy, and REALLY good results.
Victoria Pearson
Victoria Pearson
01:21 02 Oct 25
Nadine was fantastic and our carpet looks amazing. Thank you!
Pearl Hawkins
Pearl Hawkins
21:26 01 Oct 25
I really loved the way yous cleaned it to the best of your abilities even though that smell was very strong. I really appreciate the hardwork you have given in for my mums sickness of having the urgency urine. She had level 1 stomach cancer and has overcomed her cancer so after her surgery. This is... the next problem I need to fix. And I really appreciate for your cleaning. It wasn't the easiest thing to clean but you did that so thank you very much!read more
Alyssa Nua
Alyssa Nua
14:41 27 Sep 25
Great job. Super fresh.
Jack Taylor
Jack Taylor
00:47 10 Jul 25
Excellent work, great communication and service with a smile 😃
Karen Coxhead
Karen Coxhead
09:21 20 May 25
Great communication and great service with good price. Will use them again. Thank you.
Sun Light
Sun Light
06:52 17 May 25
Che is a top bloke and really helped me out when I was stuck don’t look any further! His blog also helped me out too. Thanks a lot
Tommy L
Tommy L
01:09 26 Feb 25
I can't recommend them more! Friendly communication, great follow ups, and super friendly staff plus the result was great of course! Will definitely recommend them to others.
Chloe Lear
Chloe Lear
03:56 30 May 24
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Klever branded pink carpet cleaning van

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Contact:

Tel : 0800 553 837


Klever Head Office

44a Kurahaupo Street, Orakei 1071


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