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Our Carpet Cleaning Reviews

Klever Auckland
5.0
Based on 56 reviews
Klever East Auckland
4.9
Based on 42 reviews
Klever North Shore
5.0
Based on 5 reviews
Highly recommended. Very satisfied with the service. Very good communication, friendly and easy to deal with 👍
Alloy Reyes
Alloy Reyes
20:43 28 Jun 22
Absolutely glad with the results! We have two dogs & two cats so we often need our carpet cleaned. Thank you for a great job. 😃
Mags Marsters
Mags Marsters
23:34 29 May 22
Hi Guys - really top notch work by the young man that did the job. friendly, courteous and knew his stuff. results were great and will recommend and use the team again. workmanship, time factor to complete, and price were awesome. thanks guys for the great work.
les laufiso
les laufiso
19:12 25 May 22
All I can say is wow! From the moment I booked the job through till it was complete the service and professionalism was outstanding! Kyal was awesome to deal with! Highly recommend this company and we will be using them in the future! Thanks for making the whole process seamless!Becky Johnson
Becky Johnson
Becky Johnson
22:07 24 May 22
Just want to thank Kyal for his fantastic job. Recently we moved in and there were countless stains of unknown nature on the carpet. Really hard case. Kyal was very professional, friendly, and patient enough answering on all our multiple questions. Now our carpet is noticeably better. We are really happy with the result. Thank you very much.
Irina Telezhuk
Irina Telezhuk
22:04 23 May 22
Kyal was a star, he went above and beyond what was required of him, he did a fantastic job the stains and discoloration was a huge improvement. Im def booking in for my carpets in 3 weeks. Shay your business rocks !!!
Maria Eddishaw
Maria Eddishaw
21:44 08 Mar 22
Good communicationProfessional friendly serviceDid a great jobHighly recommendWill use again
Nicola Rikys
Nicola Rikys
01:13 03 Feb 22
This is the second time I’ve used Klever for their carpet cleaning services, and they delivered once again. I had tenants moving into my property and needed a quick turnaround with this job. Klever accommodated my urgent request and I was very happy with the results. Highly recommend 🙂
Verity Vincent
Verity Vincent
10:57 01 Feb 22
Great service, my carpets have never been as clean.👍
Conrad Beukes
Conrad Beukes
00:59 31 Jan 22
Guy who I booked it with was patient and knowledgeable and they managed to fit me in quickly. On the day they let me know when they were on their way and then the whole service and follow up was great. Looks so much better now and the nasty smell is completely gone. Highly recommend.
Charlotte Pridham
Charlotte Pridham
07:18 25 Jan 22
Shane and Kyal were fantastic! We had a nightmare flatmate whose cat ruined our carpet. It was absolutely disgusting. These guys came within a day once they heard how horrible the situation was, cut out the bad patch and cleaned the entire ground floor. Super friendly, super professional, A+++
Moria Brengauz
Moria Brengauz
03:31 30 Nov 21
Amazing carpet cleaning results and friendly staff! Looks like we have a new carpet all around the house! Highly recommended!
Jaque Candida
Jaque Candida
06:33 22 Nov 21
Che was absolutely amazing to deal with and did such a good job of my carpet highly highly recommended thank you so much 😊
Lorraine Jenkins
Lorraine Jenkins
06:42 20 Oct 21
We had a room downstairs with stains on the carpet that were at least 6 months old. Klever did an awesome job at lifting them. Highly recommend for customer service also.
Neal Thompson
Neal Thompson
21:04 15 Oct 21
Wow! What can I say?! If you look at the pics of the sofa before, you can see how bad the stains were! We thought that we could improve it by 50%, well it's a lot better than our expectations! The difference in the before snd after is unbelievable! The sofa is free of all the stains, they were in and out in an hour. Absolute pleasure to deal with, would highly recommend
Triona o neill
Triona o neill
22:23 13 Oct 21
Che did great job on our house.Really friendly and super organised! Got rid off paint stain when everyone else said it is a lost case! Thanks!
Linda A.
Linda A.
05:06 23 Jun 21
Amazing service. Kept me informed every step of the way. Fabulous job removing the stains on my carpet - had to come back as they weren’t quite right and Che came back with a smile in his face, more than happy to ensure the job was 100% to standard.
Angela Pantano
Angela Pantano
22:57 28 May 21
The deep clean used on our sofa to rid the dog smell and dirt was well worth the spend. Che also came back a second time after missing a small section the first time. He cleaned our rug for free because of the mix up! Such a friendly guy and the results were beyond my expectations. They really do take care of there customers. Thank you 😊
MonZ Fitz
MonZ Fitz
23:54 17 May 21
Amazing service, and fantastic outcome! Would recommend Che at Lever cleaning to everyone!Upon arrival the carpet was reviewed and I was advised of what sort of results we could expect. The confidence was so comforting - but even better, ,he stuck to his word and the carpets exceeded my expectations!! Safe to say my bond was refunded in full! Thanks Che and the Lever Team 🙂
Katie Loomb
Katie Loomb
23:24 11 Mar 21
Very thorough, courteous and efficient cleaning team. Besides the carpet clean they also were able to remove several stubborn coffee stains that were months old and had resisted several cleaning methods that we had tried. Highly recommend
Takapuna Customer
Takapuna Customer
19:58 09 Mar 21
Unable to fault this service. Excellent communication from initial contact. Managed to successfully remove dog stains (no details required) and another unidentifiable dark stain - leaving no trace of the mark. Shay was very pleasant to deal with and took arriving at a house in a state of flux in his stride. He also offered to drop back if the stain didn't end up lifting (but this wasn't required). Would very readily and happily engage Klever Carpet Cleanings Services in the future.
Jodie Mitchell
Jodie Mitchell
20:53 17 Feb 21
Che and Klever Carpet Cleaning did a great job at getting some stubborn pet stains out of my carpet. He knows his stuff and has the equipment to do the job right. Brilliant service and communication and service with a smile.
Candice Baker
Candice Baker
00:53 02 Feb 21
Great job, very professional and easy to deal with, highly recommend.
K MA
K MA
00:45 02 Feb 21
Great job, carpet & couch feel fresh again, friendly & professional.
Fleur Hufton
Fleur Hufton
17:44 31 Jan 21
Excellent friendly service. I was thrilled with the results. I would definitely recommend Che and I will get him back again.
Sally Merry
Sally Merry
03:13 18 Dec 20
Che provided a very professional service - prompt, great communication and attention to detail, and at a competitive price. Wouldn’t hesitate to recommend him!
Mic Hart
Mic Hart
23:33 02 Dec 20
Had the carpets cleaned today - best decision I’ve made all year! Results are amazing. Lovely to deal with too, very professional and friendly. Highly recommend!
Michelle Vincent
Michelle Vincent
05:57 25 Nov 20
We have had our couch cleaned by Klever 3 times now and each time they have done an amazing job. We have used another company previously and they couldn’t get a couple of marks out and damaged an area on the couch. When Klever came, they were able to get those stains out. We will continue to use them to maintain the cleanliness and to look after our couches.
Sarah Barratt-Boyes
Sarah Barratt-Boyes
08:10 27 Oct 20
My carpets hadn't been cleaned for 5 years and have had a lot of foot traffic through my place plus I have cats.I left them to it and came home a couple of hours later. I couldn't believe how clean my carpets were and how good my while place smelt!!Che really knew his stuff and was great at explaining why he felt certain things needed to be done.Worth every cent! Would recommend them to everyone!!!
Emily Chapman
Emily Chapman
21:59 19 Oct 20
All I say is to share and strongly recommend that you have a go with this company. Che is totally reliable, professional and do excellent job each time. Our carpet looks new and great result. Second use Che's service and will be again.Keep up the good job, Che, thank you for your hard work and great service.
Crystal Gmail NZ
Crystal Gmail NZ
09:38 22 Sep 20
Havnt used yet.might make an app.soon
Kirk Hud
Kirk Hud
01:50 18 Sep 20
Che was incredibly professional and we are so happy with our new and clean carpets! They smell great and have given our house a massive refresh! He was on time, gave us an excellent quote and did a wonderful job. I highly recommend his services to anyone! 5/5 stars!
Chelsea Badger
Chelsea Badger
01:08 27 Aug 20
What a fantastic company!Che was incredibly responsive, calling back quickly and setting up a time to help us. The work was outstanding and our carpet and rugs look amazing and smell so good!!Klever Carpets are thoroughly professional, great value for money and brilliant customer service. We would not hesitate to recommend them to others!Thanks Che, we will definitely be calling you again to help us in the future!!
Chad and Catherine Mclaren
Chad and Catherine Mclaren
20:35 10 Aug 20
Che was flexible with fitting us in and did a great job cleaning stains and making the carpets feel like new. Awesome job, very happy.
Isobel Simmons
Isobel Simmons
00:02 10 Aug 20
KLEVER did what Steam n Dry couldn’t do! We had him in for stain removal and the stains were instantly unrecognisable! He arrived ahead of schedule, greeted us with such a friendly and positive attitude and talked myself and my partner though the process. Would definitely recommend KLEVER to anyone looking for quality service when it comes to carpet cleaning! I will definitely be in contact with KLEVER again for all future jobs.
Mel Taiese
Mel Taiese
01:39 04 Aug 20
Fabulous service!!! Were able to remove stains that another company made a mess of. Would highly recommend and will not be going anywhere else! Just awesome.
Shaun Mortensen
Shaun Mortensen
09:39 30 Jul 20
High quality and professional service
Daniel Lund
Daniel Lund
21:22 23 Jul 20
These guys were amazing from start to finish! from the moment I called they were professional, efficient and helpful. They're SMS with GPS tracking of the guy coming was really cool. And the work they did on my carpet was first rate.
Petra Štěpánková
Petra Štěpánková
10:30 17 Jul 20
These guys were incredible...the best carpet cleaning job I’ve ever had and so professional....can’t recommend them enough!
Vickie Loach
Vickie Loach
03:43 07 Jun 20
Fantastic service from start to finish - am delighted with the end result. Booking was seamless, the team were professional, and the cleaning process highly effective. My border collie had made a real mess of the carpets and couch, and now they’ve come up like new! Thanks Klever, will definitely be booking you again and recommending you to friends and family.
Verity Vincent
Verity Vincent
09:18 27 May 20
I had Klever in for a blood stains removal, one of the most toughest stains to remove on the carpet. Klever turned up on time with professional equipment and the right solution. They even took the job to the next level up by cleaning not just the stained area but also the entire room to avoid a colour difference. I appreciate the great customer service and the professional attitude from Klever. I would give them a 10 out 10.
Y Teng
Y Teng
01:32 26 May 20
Great company to deal with, we had a pretty bad puppy (lab) really muck up our carpet..didn’t look like it was salvageable....we had These blokes come in and really smashed the cleaning duties....I would absolutely recommend this company...all the smells and stains removed, tidy respectful and well mannered workers.
Hayden Taylor
Hayden Taylor
09:01 14 May 20
Absolutely the best upholstery service I have received. The guys were punctual, professional and delivered an 11/10 star service.I'm really impressed with the way the couch has shown up and would highly recommend to anyone in need of this service.:)
Julia Wareham
Julia Wareham
05:48 05 Mar 20
Amazing service with attention to detail. Thank you Che for saving my mattress in less than 24 hours!
Alicia Paterson
Alicia Paterson
08:31 08 Feb 20
Outstanding service, attention to detail and excellent cleaning. I have used this business twice and cannot recommend highly enough. I am a customer with no prior relationship ie completely independent review based on our experiences
Helen Wiseman
Helen Wiseman
22:55 31 Jan 20
The service from this company was superb from the initial enquiry to the completion of the job. Would absolutely recommend them.
Dawn Roberts
Dawn Roberts
01:25 25 Jan 20
Thanks for getting a good job done on short notice. The only down side was it was very expensive. Bill paid make no sense for one hour job. Rates.on website and invoice way apart. Other then that Ben was a awesome person to deal with.
Nivec Civils Limited
Nivec Civils Limited
20:10 25 Dec 19
Even in busy Christmas season they managed to fit in my job, turned up with s smile and did a great job. Wish all service providers were this good. Highly recommend
Chris O' Callaghan
Chris O' Callaghan
20:00 03 Dec 19
Great service from beginning to end. Super easy to book, came on time (down to the minute) worked quickly and efficiently and most importantly I am VERY happy with the result! We have two young boys who went through the slime/putty craze and a puppy who took a while with his training, even with all this Che managed to get our carpet looking brand new again. Can definitely recommend using Klever Carpet Cleaning.
Emma Crozier
Emma Crozier
08:30 03 Dec 19
I highly recommend Klever Carpet Cleaning. Che did an amazing job removing a raspberry drink stain on my cream colured carpet. 👍
ellen ryan
ellen ryan
03:55 28 Nov 19
How can I add up a 6th star? Klever is just the neatest, most organised and professional cleaning-type of company I have ever seen. You will be impressed and amazed of seeing his setup and efficiency to deliver a top-notch carpet cleaning service. Give it a go, it worths every cent (and its still affordable).
Leonardo Porto
Leonardo Porto
03:14 26 Nov 19
Great service thanks che!
Brendon Aish
Brendon Aish
22:49 25 Oct 19
Professional and fast. These guys give an amazing service! Would highly recommend them to anyone.
Jordan Wilton
Jordan Wilton
06:04 23 Oct 19
Great experience from start to finish. Prompt service, no surprises, reasonable costs. Was a pleasure to spend my money with a a business that values service. Highly recommended! Lee, Grey Lynn
Lee Wharerau
Lee Wharerau
01:17 22 Oct 19
These guys have to be the best carpet cleaners in east Auckland! Andrew got rid of some old stains that we'd been told were permanent by the last guy. I don't mind the slightly higher price when the work is this good. definitely worth every penny.
Mike Lowery
Mike Lowery
01:03 02 Oct 19
I was searching for someone to clean my carpets and found Shay ,from Klever carpet cleaning. I cant thank him enough for an awsome job ,he had done. I had my lounge suite ,dining room suite and carpets done by him. He is a very nice guy and very thorough, I recommend him to everyone I know ,that's looking to have there carpets cleaned. Trust me ,you wont be sorry.
Karen Kennedy
Karen Kennedy
02:30 26 Sep 19
Well where do I start, easy booking system...prompt response with flexible times to suit my busy days....we had a few nightmare stains of which after a bit of hard work and seemly magical chemical the carpets looked brand new.Generally I would not bother writing reviews however this company really went the extra mile to accommodate, along with a honest reliable service.Highly recommend to anyone who’s looking to revive pet marked rugs carpet and furniture!
Hayden Taylor
Hayden Taylor
10:13 06 Sep 19
What a awesome job,I was ready to sell my lounge suite but then Shay came to the rescue 😲 and he did a fantastic job with my dining chairs and cream rug.I definitely recommend Shay ,wat a lovely guy.Happy#customer
Karen Kennedy
Karen Kennedy
02:14 02 Sep 19
I am so delighted with the service I received. I was very nervous to think the doggy urine stain would be permanent as I had used another provider with a below average result on our carpet. The stains are gone and I’m so pleased. Thank you for a quick reply and an excellent service.
Jen Stanton
Jen Stanton
04:51 29 Aug 19
cannot believe the work that Shane did on our carpets! One word .. AMAZING! he did it all on his own and even stains I thought would never be able to be lifted, he worked so hard and just came up better than ever! definitely going to get him back again. Highly recommended and a great guy!
Cheecky Choo
Cheecky Choo
04:04 24 Jul 19
Highly recommend this service, from the moment of contact, they provided nothing but genuine care and professionalism from beginning to end. The stain we had on our carpet was a tough ink stain, Klever Carpet went above and beyond to not only remove the stain but make sure the whole area surface around the stain received the same treatment and care, so that there wasnt just a random clean spot. I had also queried about my couch stain at the same time, and they are able to quote and clean at the same time. Shanes service was faultless and we are beyond happy with the results. Will no doubt have them back again soon to have all our couches cleaned. You will not be disappointed.
Benita Kumar
Benita Kumar
08:50 20 Jul 19
Quick and thorough job, friendly service, would use again.
L Msk
L Msk
01:10 08 Jul 19
We had a problem with the bed after the first clean so we asked for him to come again and help us. He was very kind to come and fix it for us the second time. Professional cleaner and a very nice positive guy. Thank you very much again.
seyhan totuk
seyhan totuk
22:54 20 Jun 19
Excellent service, really impressed
Shannon Ellison
Shannon Ellison
01:12 20 Jun 19
Very happy with the service provided by Klever. Carpets looked great and very helpful and friendly service. Highly recommend!
Alayne Healy
Alayne Healy
08:20 06 Jun 19
I have used KLEVER carpet cleaning 3 times in the span of only a few months because of toilet training issues with our puppy and I have zero regrets! He worked around our schedule, he gave us discounts when the bill was excessive due to a high number of odorous urine stains he found with black light and most importantly the quality of the carpet cleaning is always spot on which is why we do not call anyone else! Choose wisely, choose KLEVER carpet cleaning! Nice guy!
Ph0nies
Ph0nies
05:35 29 May 19
Really good service. Bed mattress and base came up better than expected. Friendly professional service. Thank you.
Hanna Bray
Hanna Bray
21:51 26 May 19
Really did a great job with the room full of kitty cat stain...Even did my entrance (as shown in the pic before and after)Contacted them on a very short notice aswell and was able to accommodate my free time so i am truly grateful 🥰Thank you so much Ché for your service😊Would highly recommend 11 out of 10 😁
Athena David
Athena David
00:13 18 May 19
Che’ has done an amazing job cleaning our carpets today!!!2 dogs and 2 kids....I can’t believe how clean the carpets are, stains gone and the whole house smells lovely!Che’ arrived on time, was very thorough and efficient and I could pay with my cashflow card. I highly recommend him ✅
Rebecca Taylor
Rebecca Taylor
07:52 17 Apr 19
Super friendly and professional service. We were having trouble getting a cat urine smell out of our carpet but Chè came to the rescue. House smells way better now so thank you. Even followed up witha phone call a few days later to ensure the smell had completely gone. Would highly recommend
Gary Philson
Gary Philson
04:04 12 Apr 19
Che was incredibly helpful and patient, doing an absolutely fantastic job removing odor from the carpets that the last two cleaners couldn't do! Highly recommend and have already passed on his details to friends, thanks again you've been great!
noel stoner
noel stoner
00:30 12 Apr 19
Friendly team, professional and excellent service
abhilash raman
abhilash raman
03:50 04 Apr 19
Fantastic service! My husband and I can’t beleive how amazing our carpets look, we have two young children so our carpet has had a hard life. Che has brought them back to life! Great professional service, thanks again!
Lizzie Bond
Lizzie Bond
20:36 14 Mar 19
Very friendly and the best customer service, also did a brilliant job cleaning our carpets very happy with the service all around.. thanks Che.
Makhosi Turner
Makhosi Turner
08:39 13 Mar 19
Thank you for an awesome job guys very friendly staff love Your work, our carpet looks good and will definitely contact you guys again in the future
John Snow
John Snow
03:10 13 Mar 19
Best Carpet Cleaner In Auckland! Che went above and beyond to make a very happy customer. Thank you and I will be highly recommending you to friends and colleges.
Kelsey Crick
Kelsey Crick
19:59 11 Mar 19
We had a bad tenant and needed the place cleaned. We got recommended to give KLEVER a call. The results turned out excellent and well worth the extra dollars. Thanks again! We'll be in touch!
Navi Chou
Navi Chou
22:46 27 Jan 19
Our carpets are fluffy like new and such new appearance. It's going to be a beautiful welcome when we enter for housewarming tomorrow!! We are definitely going to spread the word about your amazing job. We wanted to get our carpets fresh and like new and asked friends for a reliable carpet cleaning agency but we could not get any strong references. We then googled and could not get an appointment from any agency with a short notice. Klever personnel then agreed and I just relied upon the reviews and his genuine words. True to all the trust we had, Shane just did a magical job!!! Very thankful to Klever - when you choose Klever you are not just buying a carpet cleaning service, you are also getting a great trust and value more than what you would actually expect which money itself cannot afford!! Thank you - Yogita Kannan
Yogita Kannan
Yogita Kannan
19:39 30 Nov 18
What a great guy Che is,brilliant job,on time,stains removed,would highly recommend,thanks again☺
Kim Nielsen
Kim Nielsen
05:00 21 Nov 18
Great work Shane. Very happy with the result. Highly recommended.
Ken Franklin
Ken Franklin
06:31 15 Nov 18
Very klever and satisfactory work done on a very short notice. Must say wow Shane. Well done!!!
sukhi jador
sukhi jador
03:44 28 Sep 18
Excellent job, on time and good price. Highly recommend
Matt Jillings
Matt Jillings
19:39 26 Sep 18
I spilt a whole cup of coffee on my cream carpet and stupidly tried to remove it with soap and water, it’s just got worse and worse. I got in contact with Klever as it wasn’t going anywhere.I am so impressed with the time and commitment Klever put into removing the stain. I’ve have had experiences in the past with other companies where if it’s not gone straight away, the stain has ended up permanent. My carpet its back to normal 😊 I highly recommend Klever Carpet Cleaning and will only be using this company in future.
Helen Rowe
Helen Rowe
22:50 15 Sep 18
My carpet is like new again!! Friendly team and superb service! Highly recommended!
Ken Ngan
Ken Ngan
02:42 12 Sep 18
My tenant left behind stains which their carpet cleaner didn't manage to get out, they said the chemical for the stain might make it worse off because they weren't sure what it was. So when I called these guys I didn't have high expectations, just wanted a second opinion.I was shocked that they managed to fade the stains so much so that they are hardly noticeable, and on cream carpet!I used to think all carpet cleaners must be the same, but when you need results you need a professional, not just a guy in a van with a machine.I will be using klever again, thanks for the awesome service.
Lisa Yuyi
Lisa Yuyi
07:58 11 Sep 18
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