Expert Carpet Stain Removal Services Auckland
Yes! We can remove nasty stains caused by food, people, pets and more from carpet, couches and other soft furnishings
CARPET
UPHOLSTERY
STAINS
Our Expert Carpet Cleaning Services
Get The Very Best Carpet Cleaners For Your Home or Office. Call Klever, For Fresh Clean Carpet You'll Love ! !
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CARPET
UPHOLSTERY
STAINS
600+ 5-Star Reviews & Counting...
Choose A Stain To Learn More
Coffee Stains
Coffee contains tannins. Tannin is hard to remove because it's a natural vegetable dye found in many plants including coffee, wood, and leaves. more...
Red Wine
We're aces at removing red wine stains. Don't try DIY as this can lock it in and make it harder to remove. Let the experts at Klever sort it out. more...
Pet Stains
If your furry friend has left you a smelly surprise of urine or feces, we have the skills, tools and chemicals to make your carpet hygienic again. more...
Blood Stains
Our carpet technicians are trained in the removal of difficult blood stains from carpet, fabric, upholstery and other soft surfaces. fix them fast! more...
Tea Stains
Tea contains tannins. Tannin is hard to remove because it's a natural vegetable dye found in many plants including tree bark and tea leaves. more...
Gum Stains
Klever carries specialized 'citrus' based spotting agents that can penetrate and remove gum, slime & blu-tac from carpet and upholstery. more...
Mould Stains
Auckland homes are notorious for developing mould during our cold wet winters. Call us to fix it before the mould sets in and gets comfortable. more...
Traffic Stains
High traffic areas are the dirtiest carpet in your home copping extra wear and tear. Fix the darks marks in kitchen & house entrance ways. more...
Red Green & Blue Stains
Spilling coloured drinks on your carpet used to mean a permanent stain until kelver came along with our exclusive 'Heat Transfer' method to fix them. more...
Serious Stain Removal Expertise
With enough meals being enjoyed at home, a few kids running around or a furry friend in the home, it's almost certain you'll need stain removal services from time to time.
You can call us when the mess is too big for the old Dyson. Leave the bad ones for the stain removal experts. We can clean up spilled red cordial, we can remove grease, paint and oil. Other carpet stains like vomit, blood, or pet mess can also be treated. To clean these sorts of carpet stains effectively requires chemicals and tools not available to most home owners.
When our technician works on the stains in your carpet, he'll cover every square inch slowly and thoroughly. We're 100% certain the job will be done to a high standard, and we want you to be as well. When it comes to getting a stain out, our technicians don't take short-cuts.
Proper removal of stains also takes skills, knowledge, experience. Knowing when to apply heat and when not to, understanding your carpets pH levels, being able to identify materials and stain substances. You KLEVER technician will be armed with the latest information and equipment to attack even the toughest of stains.
Our Stain Removal Process:
- Identify and inspect the stain to determine a course of action. It's important to know what stains require cold or hot extraction methods to avoid bigger problems.
- Pre-treat and agitate the stain to get into the deep fibres and remove all traces of the spill or contamination.
- Steam injection and rapid extraction. Steam opens the carpet fibres to release stains that are deeply embedded. the rapid extraction whisks away the released stain molecules and leaves the carpet nearly dry.
- Lastly we apply and acid wash that stops resoiling and leave the carpet light and soft to the touch.
Cost
Compared to the cost of replacing carpet or losing your bond getting stain removal carried out is a no brainer.
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Results
Our guarantee is that if we can't get the stain out, then it does't come out. We'll work until the stain is either gone or we can confirm it's irreversible.
Value
Your KLEVER technician will do whatever it takes to defeat the stain and not charge for unwarranted treatments. We're committed to ethical business and never promote useless products or services.
What You Get With KLEVER Stain Removal
When we remove the stains from your carpet our technician will get down on his hands and knees and thoroughly treat the stain with the appropriate combination of chemicals, heat, agitation and extraction. He will spot and treat any small marks surrounding the stains because that's the right thing to do. Our professional carpet technicians treat your carpets and home with care and respect. Our technicians are always friendly and service minded and will be wearing neat and clean uniforms.
Your stain removal service includes...
- Pre-treatment of the stain with the correct chemicals.
- A specialised dirt-encapsulating pre-wash spray of the stain and surrounding area.
- Further treatment & scrubbing of the affected area as needed.
- Slow, deep hot steam extraction of the stain with a truck mounted, 1,000 PSI cleaning tool.
- Repeating until stain is removed.
Professional Carpet Care FAQ
What Cleaning Method Do We Use ?
We do the gold standard of steam cleaning. The hot water extraction method of carpet cleaning uses water that’s 98.9 degrees Celsius. This heat is how we break apart dirt and grease from the carpet fiber to be extracted with our powerful vacuum.
Truck-mounted machines are the only machines with the power to reach deep into the carpet pile and extract maximum dirt and whisk away left over moisture. This leaves your carpet cleaner and dryer than little portable machines.
How Long Does It Take?
There are several different factors that determine how long the job will take. Weather, wind, and the skills of the carpet cleaner’s doing the job will all make a real difference.
Carpet cleaning for most homes takes around 2 hours. Dirtier carpet or large homes usually take longer. Most carpet dries within 2-4 hours. Old carpet or thick pile carpet can take up to 8 hours max.
Wet or cold weather generally increases drying times of your carpet by only 25%.
Auckland Carpet Cleaning Prices
We use transparent flat-rate pricing meaning if you have a 4 bed house, you'll pay the same as someone else who has a 4 bed house. On the day, our technician will examine your carpet and quote for any serious stains before commencing work.
The cost of carpet cleaning in Auckland can vary greatly. The most important factor in carpet cleaning prices is the quality of the service you decide on. "Cheap" carpet cleaner companies use low powered portable machines with warm water and weak suction. The good ones use bigger and more powerful truck-mounted machines with water close to 100 degrees. In case you're wondering, Klever's carpet cleaning prices start at $199.
Can Your Technicians Remove Stains?
YES! Our carpet technicians carry a broad range of specialised chemicals for treating various types of stains. We can remove, coffee, tea, blood, urine, food, grease and more. We will work until the stain is gone. We do have to mention that some things just don't come out no matter what we try, but we can tell you if this is the case for you.
How Do I Pay ?
Payment is easy. All our vans have mobile eftpos terminals that accept all major credit cards and debit cards. Once we finish cleaning you can simply tap and pay. On occasions where your not present, payment can be made via phone or internet.
How Long Does It Take To Dry ?
Not as long as you think. Your carpet technician is trained to inject steam into your carpet twice, then extract it 4 times. These extra strokes of powerful vacuum extraction remove all excess moisture leaving your carpet barely damp. On a nice day, your carpets should be dry by night fall. During rain or winter months drying times are about 20% longer, which is really only a few hours.
Our Expert Advice For Home Owners
Don't Use Vinegar & Baking Soda On Carpet
Every single week we get calls from home owners who have used vinegar and/or baking soda to try and fix stains on their carpet and have usually made things a lot worse in the process. The advice to do this is not coming from carpet experts, and doesn't even account for the difference between wool & synthetic carpets. Professionals can fix most stains at a reasonable price, but once you put vinegar & baking soda on it, things get a lot more difficult (if not impossible) to rectify.
Check DIY Carpet Stain Advice
Now I love a bit of DIY as much as the next guy. However the DIY advice online doesn't even begin with most basic of questions such as, is the stain acid or alkaline based? or is your carpet wool or synthetic? Without knowing this information with certainty before you begin, anything you do to your carpet runs the risk of making a real mess of things.
The most common issues we find with DIY disasters are big watermarks left behind, bleaching of carpet, and caked on residues that couldn't be removed without using powerful professional equipment.
Don't Steam Cleaning Pet Urine
Pet urine stains on carpet require specialised skills, chemicals and expertise to be removed properly. Pet urine contains Phosphorus, Uric acid, & other compounds called mercaptans that nature literally designed to smell strongly and stay in place for the pet to mark it's territory with. We are fighting mother nature!
Without very specific chemicals being used, standard steam cleaning of pet urine stains will likely, re-activate the smell making it worse, lock in any visible marks, and make fixing the problem nearly impossible for the experts (you should have hired) Do not be "cheap" with urine issues. If someone offers to fix pet urine problems for less than $250 I would be very suspicious as to the quality of work you're about to receive.
Do Remove Stains ASAP
Most of our clients are amazed at what we can remove from their carpet IF they call us in quickly. Blood, feces, urine, vomit, red wine, ink, gum, kids play doh, makeup etc. can usually all be removed with 100% success and leave your carpets looking like nothing ever happened.
However, if you wait weeks or months to treat these difficult stain types, the chances of total success reduce more and more with each passing day. The moral of the story is don't wait to get the experts in. If you want your carpet to look great and last a long time, early treatment of stains is an absolute must!
Do Read Online Reviews
All carpet cleaners are NOT created equal! If your carpet cleaner has bad or no online reviews then that should be a massive red flag. It is actually very hard to run a legitimate business in Auckland and have no online platform for people to review you. This means that it takes a deliberate effort on the part of business owners to hide the places they could be reviewed. If you hire a carpet technician that doesn't want their previous customers talking about the service they provided, you're asking for trouble, it's that simple.
The same goes for bad reviews, most customers will only leave a bad review once they have tried to resolve the problem with the business and failed. At Klever, we go above and beyond to deliver a customer experience that is consistently amazing and simply unrivalled. This is how we gained our 5 Star reputation across all review sites including Google, TradeMe, Facebook, Localist and others.
Do Get Carpets Cleaned Every 1-2 Years
Modern carpet should last 15-25 years before it starts looking worn out and in need of replacement. New manufacturing standards and processes produce a quality, hard wearing product that should last a very long time.
But, there's catch! It must be properly maintained to extend it's life this far. You see, when carpet is made, it comes out a little bit acidic on the pH scale. This is what makes new carpet so fluffy, nice to walk on, and stain resistant. Unfortunately, as we live our day to day lives in the home, cooking vapors, dust, bacteria and pollens drift around and settle on the carpet, slowly making it more and more alkaline. As the carpet becomes alkaline it looses it's softness and becomes matted and easier to stain.
Professional carpet cleaning fixes this issue by firstly removing the contaminants causing the alkaline shift and simultaneously moving the carpet back to its more acidic state leaving it fluffy and more resistant to staining, thus extending its life and keeping it looking great for years to come.
Our 3 Locations Cover All Of Auckland
