At Klever Carpet & Upholstery Cleaning, your satisfaction isn’t just important—it’s the heart of everything we do. We take pride in delivering exceptional results with every clean, and we stand behind our work with a bold promise:

We guarantee you’ll be over the moon with the results.

We’re confident in our skills, experience, and powerful cleaning systems, and we back that up with a 100% Satisfaction Guarantee. If you’re not thrilled with the results, just let us know—we’ll come back and make it right. No fuss, no stress, no extra charge.

Our Stain Removal Guarantee
With a 96% stain removal success rate, we’re proud to say we know our stuff. If we can’t remove a stain, it’s highly unlikely anyone can. That’s our honest promise to you.
(Our “No Miracles” policy applies—some stains are truly permanent, but we’ll always be upfront and do everything possible to get the best outcome.)

What Our Guarantee Means for You:
💬 Clear communication before, during, and after the job
🧼 High-quality cleaning with professional equipment and care
🚚 A free re-clean or touch-up if you’re not fully satisfied
✅ Honest advice if something just isn’t possible—we won’t make empty promises

Your home, your time, and your trust matter to us. That’s why we treat every job like it’s our own home we’re cleaning. With Klever, you’re not just hiring a cleaner—you’re getting peace of mind.

Our “No Miracles” Policy
While we achieve outstanding results in most cases, there are some stains that are simply beyond the power of any professional clean—such as bleach marks, dye transfers, or old, set-in stains that have chemically altered the fabric or carpet fibres. We call this our “No Miracles” Policy—because although we’ll always give it our absolute best shot, we won’t promise the impossible. What we do guarantee is complete honesty, expert assessment, and the highest level of care. If a stain can’t be removed, we’ll explain why and provide advice on your options moving forward. No guesswork, no false hope—just straight-up Klever service.